Recently I was looking at a survey conducted by a reputed organization in the US. As per the survey, 68% of customers leave a company due to indifference with the employee or owner. Just imagine 68%. What if you can delight and retain those 68% customers? Most of the time, companies focus on product development, innovation, branding, promotions and sales, but ignore customer delight. They will work on all ...Read more ››
You Are Here: Home » Posts tagged "Delight Your Customers"